Pilgrim Harps

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Reviews about Pilgrim Harps

• Craig Grindley

  01.11.2018
  ★ ★ ★ ☆ ☆
  I contacted Pilgrim Harps last year, full of excitement and with an interest of buying a harp for the first time.
  Unfortunately it took a member of staff a week to answer and I was quite disappointed by this.
  By that time, I had contacted other UK harp suppliers - most of which were also slow to reply, didn't respond at all or showed very little interest in selling me a harp.
  In the end, I contacted Teifi Harps based in Wales and was so impressed with their friendly staff and excellent customer service. They immediately gave me an appointment and I bought an amazing, very beautiful harp from them instead.
  
  It is a shame that Pilgrim Harps were rather slow to answer, otherwise in may have bought a harp from them.
  I did however recently order a harp string from them which arrived very promptly and my harp teacher plays a Pilgrim Harp and is happy with hers.
  
  I am giving 3 stars because of the slow response last year, in hope that the company may speed up communication and show more interest in customers.

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